Customer Policy

Where promise delivers: Our Basic motto & Principle.

Radiant Promise begins with our Technical quality of products.  And go through every stage of the process,

from Purchasing and installation; give support & servicing once the system is installed & Running.

This type of approach help us to give Total Satisfaction of customer, which is Radiant promise.


We believe that customer want more than any things is Trust and piece of mind.

With this in mind we promise that our entire customer is satisfied customer

through all Round support.


We strongly support that every purchase decision is based on some need and radiant is promise to meet

this need by following three basics.


(1) Pre-Sales: Helps in decision making

-Consulting service for any application of Radiant products.

-Analysis your real technical requirement and try to solve more economical way.


(2) Installation: With you until complete solution.  

-Installation: - Technical product parameter set as per application.

-Training:-Training of your employee in required condition.


(3) Post-Sales: We understand our responsibilities. 

-To provide excellent service support we have our well trained  service engineers.

-Our Dealers also ready and well equipped for providing service, spares & Maintenance.